Job Title: Client Experience & Social Media Executive
Location: Lahore, Pakistan
Type: Full-time, Hybrid
Schedule: Monday – Friday, 4:00pm – 12:00am
Experience: At least 1 year in the digital marketing industry
About Us:
At Halogix, a leader in digital marketing services, we are expanding our team to include a dedicated Client Experience & Social Media Executive to propel our brand’s influence across the US, UK, and Pakistani markets. Our mission is to expand our reach while ensuring unparalleled client engagement and satisfaction.
Responsibilities:
- Craft and schedule engaging content across various social media platforms, including but not limited to Facebook, Instagram, X, LinkedIn, YouTube and TikTok.
- Manage day-to-day client communications and resolve any issues that arise, ensuring a smooth client experience.
- Oversee the creation and publication of relevant, original, high-quality content on our social platforms and for client accounts.
- Assist with the creation of graphics, visual content, and multimedia projects.
- Collaborate with Marketing, Sales, and Design teams to ensure brand consistency across all client accounts.
- Communicate with industry professionals and influencers via social media to create a strong network and enhance client visibility.
- Train and supervise other social media team members to ensure a cohesive and professional social media presence for both Halogix and our clients.
- Respond to comments and customer queries in a timely manner and track customer satisfaction metrics.
- Analyze and report on social media activity, engagement metrics, and campaign results, proposing actionable strategies based on findings.
- Stay updated with the latest social media best practices and technologies.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or related field.
- Proven work experience as a Social Media Executive or Client Experience Executive, including direct experience managing client social media accounts.
- Adept in managing and navigating all major social media platforms, including Facebook, Twitter, Instagram, LinkedIn, YouTube, and emerging platforms.
- Excellent verbal communication skills and copywriting skills.
- Ability to deliver creative content (text, image, and video).
- Strong organizational skills with the ability to multitask.
Benefits:
- Competitive salary with performance incentives.
- A vibrant and dynamic work environment, with a team committed to excellence and innovation.
- Opportunities for professional growth and advancement.
- Access to ongoing training and development programs.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience to talent@halogix.co or fill the form below.